Customer Service

For over 50 years, Raab Sales®, has taken great pride in providing unmatched customer service and exceptional technical expertise, which allows our high performance clients to run their businesses at full capacity from the production line to the shipping room.

We guarantee: To process your orders with prompt, courteous and knowledgeable care, inspect and pack items with caution and maintain stock for immediate shipment to help you mark it, code it, scan it, pack it, label it and ship it.

 

TECHNICAL SERVICE 

The technical services personnel at Raab Sales®participate in extensive factory training and certification programs. We require this training on a regular basis, for the highest level of confidence and skill available when installing or repairing equipment.

We provide service for every ID solution we offer and for many of our competitor’s products. Parts and repair services are available on-site for:

  • Case Sealers
  • Gummed Tape Dispensers
  • Ink Jet Coders
  • Label Printers
  • Stapling Machines
  • Stencil Machines
  • Table Top Tape Dispensers
  • Bar Code Scanners

                                                                                      

Our system experts can evaluate your packaging, labeling, and coding costs in order to make recommendations that will improve your product ID processes and productivity. Or should you require a specific product we don’t currently stock, let us know and we’ll add it to our stock program to expedite your future orders.

We encourage your suggestions on how we can improve our service. Let us know what you’re thinking or for more information on our services we provide please visit our CONTACT US page.